IS Contract Lifecycle – From IT / Telecom For MNC ( Mumbai )

Hiring for Global IT And Communications Services Provider MNC

2 - 7 Years

Job Description

In line with Account Teams take the lead on assigned Customers to proactively identifiy and build any maintenance renewal quotes and manage the subsequent customer order implementation. 

Using IS tool set interrogate assigned Customer inventories to identify new business opportunities such as unattached inventory, End of Support equipment, product upgrades etc.

Provide the quote options to relevant owner eg. Account Manager or IS Contract Lifectcycle Sales 

Develop an understanding of the implications of EoL equipment, migration paths and the principals of quoting replacements / upgrades

Ensure assigned Customer inventory is cleansed as necessary, kept upto date and relevant. 
Manage & resolve data exception reports within the IS tool set. Track and ensure data is fully aligned within internal & external Partner tools. 
Manage any data integrity checks or inventory fixes with the appropriate teams.
Track decommissioned equipment, raise disconnect requests where necessary and notify the appropriate teams managing partner case/relief requests
Understand Customer commercial terms (discounts, non-standard margins approved, C/R % approvals, etc.) for assigned Customers. 
Keep abreast of, and maximize, any partner programs, deal IDs or promotions ensuring application where appropriate to improve pricing competitiveness and/or profitability
Follow up quotes directly with owner to track progress and support with re-quote actions as required
Convert quotes to orders using IS Link tool to complete the QUOTO GOLD Clarify process. 
Track orders through the Quote To Bill process ensuring smooth implementation and take any actions necessary to resolve issues with the relevant team (POCM, GSC etc.)
Track billing/invoicing with the billing team and sales operations to assure revenue recognition and alignment to customer order / MSA
Will Also be responsible for data load activity and workig on FLIP and IS Quote.

Required Candidate profile

The position is on Third Party Payroll.
Should be expert in Advance Excel.
2+ years experience in an Reporting or Lead Generation or very similar role
Bachelor's degree with strong academic credentials
Experience supporting and selling communications solutions and value add services an advantage
Experience with partner tools is a plus, especially with Cisco tools : CCW, CCW-R
Experience with IS Tools a plus including QUOTO, GOLD, Pricing Tools, IS CORE, FLIP, IS- QUOTE, IS LINK, IS INVENTORY Clarify
IS Delivery : during delivery phase of maintenance service turn up

Perks and Benefits 

Salary would be depending on present salary and experience.

Salary: INR 3,00,000 - 6,00,000 PA.


Functional Area:IT Software - Network Administration, Security

Role Category:Admin/Maintenance/Security/Datawarehousing



Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile


Global IT And Communications Services Provider MNC
View Contact Details+

Recruiter Name:Zilpa Nadar

Contact Company:OASIS