Manage Food and Beverage merchandising using various mediums and to stimulate customers to impulse buying and boost sales.
To manage the functions of all personnel through direct and indirect supervision of Managers and Supervisors.
Monitoring the present and future trends, practices and systems in the Multiplex industry, determine and ensure execution of competitive programs.
Responsible for the security and safety of Patrons and employees, ensuring that emergency procedures are established, well publicized, practiced and reinforced. Monitoring applicable laws and regulations and ensure compliance with the same.
Set up targets/ goals for the departments, guide and control the team members to achieve the same.
Conduct profit and loss review meetings on a monthly basis with other heads of units and plan strategies for other multiplexes in the catchment area.
Oversee and direct the personnel function of the Multiplex including recruitment, hiring, orientation, coaching, counselling, training, wage and salary administration, labor relations, performance appraisals and succession planning. Achieve required number of footfalls, ATP & RPP for the Unit as per the sanctioned budgets.
Guest services with satisfaction, value driven relationship management and keeping grievances and feedbacks on priority
To ensure all SOP's are adhered-to and to maintain consistency in overall Service Standards in the Unit. Upkeep and maintenance of property as per standards.
Engage in audit clarification in liaison with finance manager and other heads of departments.
Get actively involved in the Marketing plan and activities to achieve desired marketing revenues.
To liaison with the media to ensure multiplex gets maximum coverage in the mass media.
To ensure strict controls on cash handling, revenue drop reports and procedures of money handling to avoid pilferage.
Required Candidate profileQualification - Graduate/ PG/ MBA / BHM.
The candidate must have 10 - 18 years working experience in F & B Service .
Food and beverage knowledge must.
Age not above 40 yrs.
Local Language Kannada is must.
Salary: INR 6,00,000 - 10,00,000 PA.
Industry:Media / Entertainment / Internet
Functional Area:Hotels, Restaurants
Role Category:Food & Beverage
Desired Candidate Profile
UG:B.Sc - Any Specialization, BHM - Hotel Management, Diploma - Hotel Management
Doctorate:Doctorate Not Required
Recruiter Name:Zilpa Nadar